PRIVACY POLICY

Effective Date: [Insert Date]

Office PC Support Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including SMS communications.

  1. Information We Collect
    We may collect the following types of information:
  • Personal Information: Name, email address, phone number, company name
  • Account Information: Microsoft 365 account details related to service provisioning
  • Technical Information: IP address, device information, login activity
  • Communication Data: SMS opt-in records, message history, support interactions
    1. How We Use Your Information
      We use your information to:
  • Provide and manage IT services
  • Send account notifications, login alerts, and support updates
  • Deliver SMS messages you have opted into
  • Improve our services and customer experience
    • Maintain security, detect fraud, and enforce policies
    1. SMS Communications and 10DLC Compliance
      By providing your mobile number and opting in, you consent to receive SMS messages from Office PC Support Inc. for account notifications, login alerts, and IT support communications.
    • Message frequency may vary
    • Message and data rates may apply
      • You can opt out at any time by replying STOP
    • You can reply HELP for assistance

    We maintain records of consent in compliance with industry regulations and carrier requirements.

      Sharing of Information
      We do not sell, rent, or share your personal information, including mobile numbers, with third parties for marketing purposes.

    We may share information with:

    • Trusted service providers (e.g., cloud platforms, helpdesk systems) strictly for service delivery
    • Legal authorities when required by law
    1. Data Security
      We implement administrative, technical, and physical safeguards to protect your information, including:
    • Encryption where applicable
    • Access controls and least privilege policies
    • Monitoring and logging of system activity
    1. Data Retention
      We retain your information only as long as necessary to:
    • Provide services
    • Meet legal and compliance obligations
    • >Resolve disputes and enforce agreements
    1. Your Rights
      You have the right to:
    • Access or update your information
    • >Request deletion of your data (subject to legal requirements)
    • Withdraw consent for SMS communications
    1. Third-Party Services
      Our services may integrate with third-party platforms such as Microsoft 365 or Google workspace. These services are governed by their own privacy policies.
    2. Children’s Privacy
      Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
    3. Changes to This Policy
      We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
    4. Contact Us
      Office PC Support Inc.
      [12000 N Dale Mabry Hwy. Tampa Fl. 33618 Ste.150]
      [[email protected]]
      [813-868-1105]